Postgraduate Diploma in Marketing Management in Luxury Tourism

Max 2 semesters

Highly applied learning

Exclusive Brands Week & immersive field visits

Campus

Option to convert to a Masters ⓘ

Next intake: September 2024

Postgraduate Diploma in Marketing Management in Luxury Tourism

Max 2 semesters

Highly applied learning

Exclusive Brands Week & immersive field visits

Campus

Option to convert to Masters ⓘ

Next intake: September 2024

A postgraduate diploma in marketing that will make you think like a luxury expert

  • Develop a thorough understanding of luxury marketing strategy
  • Learn how to develop premium brands
  • Acquire the skills and know-how to enable luxury businesses to succeed
  • Master the techniques for value creation in luxury

Luxury tourism destinations do not become established by accident; they must be carefully nurtured and maintained, requiring specific skills in marketing and management.

Based in a premier European luxury destination – Marbella – you will learn these skills as they relate to the tourism and hospitality industry.

The content of your diploma in marketing analyzes the key trends in luxury, including sustainability, while also delving deeply into the role of the marketer, with a special focus on areas such as strategic data analysis, customer relationship management (CRM), and agile digital marketing.

Accredited by

Academic Structure

15-17 Academic weeks

Specialization Semester

Academic content
+ Exclusive Brands Week
(+ Hospitality Immersion Program*)

6 months

Business Research Project

Or

Internship

An intensive marketing education across 7 modules

1 of 6

Marketing Concepts

This course explores marketing as a strategic business function by explaining how companies analyze and use marketing information. 

You’ll look at marketing components such as segmentation, targeting, positioning, designing, pricing, and promoting.

2 of 6

Experiential Marketing

Experiential marketing is about engaging customers through all five senses and embracing individuals as highly perceptive human beings.

In this course you will learn how every product and service needs to be engaging in experiential marketing.

3 of 6

Luxury Fashion and Lifestyle Trends

This course provides insights into fashion, covering both its historic development and its contemporary challenges and opportunities.

Topics also include production and distribution; plus cultural and other demographic influences that influence fashion marketing.

4 of 6

Customer Relationship Management in Luxury

This course will teach you what you need to operate a customer relationship management (CRM) system successfully, covering areas such as data analysis, customer retention, customer lifetime value, customer lifecycle, customer journey, and CRM architecture.

5 of 6

Agile digital marketing for Luxury Business

This course teaches you how to use digital technology as a marketing tool to create value to customers.

You’ll discover how to create a target buyer persona and how to obtain reliable data from different sources in order to establish an omnichannel business.

6 of 6

Sustainable Luxury and Ethics

As well as providing an overview of key innovative and sustainable trends in the luxury hospitality sector, this course also features a practical component that will test your ability to analyze, develop, and recommend strategic CSR in a luxury organization.

7 of 7

Strategic Data Analytics for Decision Making

Develop the skills required to understand and interpret quantitative data.

You’ll look at disciplines such as statistical terminology and techniques, inferential statistics and probability theory, while also examining how quantitative data analytics impact managerial judgments.

An intensive marketing education across 7 modules

  • Marketing Concepts
  • Experiential Marketing
  • Luxury Fashion and Lifestyle Trends
  • Customer Relationship Management in Luxury
  • Agile digital marketing for Luxury Business
  • Sustainable Luxury and Ethics
  • Strategic Data Analytics for Decision Making

Marketing Concepts

This course explores marketing as a strategic business function by explaining how companies analyze and use marketing information.  You’ll look at marketing components such as segmentation, targeting, positioning, designing, pricing, and promoting.

Experiential Marketing

Experiential marketing is about engaging customers through all five senses and embracing individuals as highly perceptive human beings. In this course you will learn how every product and service needs to be engaging in experiential marketing.

Luxury Fashion and Lifestyle Trends

This course provides insights into fashion, covering both its historic development and its contemporary challenges and opportunities. Topics also include production and distribution; plus cultural and other demographic influences that influence fashion marketing.

Customer Relationship Management in Luxury

This course will teach you what you need to operate a customer relationship management (CRM) system successfully, covering areas such as data analysis, customer retention, customer lifetime value, customer lifecycle, customer journey, and CRM architecture.

Agile digital marketing for Luxury Business

This course will teach you what you need to operate a customer relationship management (CRM) system successfully, covering areas such as data analysis, customer retention, customer lifetime value, customer lifecycle, customer journey, and CRM architecture.

Sustainable Luxury and Ethics

This course will teach you what you need to operate a customer relationship management (CRM) system successfully, covering areas such as data analysis, customer retention, customer lifetime value, customer lifecycle, customer journey, and CRM architecture.

Strategic Data Analytics for Decision Making

This course will teach you what you need to operate a customer relationship management (CRM) system successfully, covering areas such as data analysis, customer retention, customer lifetime value, customer lifecycle, customer journey, and CRM architecture.

Business field trip

Marbella’s status as an international luxury resort puts numerous world renowned brands in our neighborhood.

Your field trip offers a careful-curated series of visits to several of these key industry players.

During these visits, you will meet and interact with senior marketers and management, giving you the opportunity to discover more about marketing in a real-world setting.

Throughout this immersive experience, you will connect what you learn in class to the strategic and operational realities you’ll encounter in your leadership career, while also growing your industry network.

Final semester Internship or Research Project

At the end of your taught semester you can choose between a professional internship or Business Research Project to earn your diploma.

Internship

Your six-month professional internship will place you directly into a hospitality setting, enabling you to put to the test what you learned in the previous semester.

This is our recommended option if you did not have significant hospitality industry experience before joining the program.

Research Project

Working with a partner company, you will tackle a real-world business challenge, drawing upon the skills and knowledge you learned in class.

This is our recommended option if you already accrued hospitality experience before joining the program.

Admission Information

Next intake dates:

September 2024

Minimum age:

21 years

Professional Experience:

With a degree: Minimum 2 years experience

Without a degree: Minimum 5 years experience

Qualifications:

Bachelor degree desirable.

Students without a degree can access the Postexperience Programs and will receive a Professional Development Diploma.

*Hospitality Immersion Program:

*Optional: the Hospitality Immersion Program (HIP) runs in parallel to the 1st semester/module with courses on “Hospitality in Context”, “F&B Beverage Operations Management”, “Rooms Division Operations Management”. It’s designed for students without a hospitality related degree or professional experience.

lish level:

If English is not your first language, or if you have not spent the last two years studying in an institution where English is the primary language of instruction, please enclose a copy of one of the following:

  • IELTS: overall 6.0 and min. 5.5 in every sub-component*
  • TOEFL: Internet-based 80 or paper-based 550
  • First Cambridge Exam: Grade A
  • Cambridge Advanced Exam: Grade C
  • Duolingo 115 with no component under 105

*Only tests taken/issued in an official IELTS testing center are accepted.

Help with your English

Those below the stated official English level can take additional English support classes. We offer intensive programs in Switzerland and Spain.

Learn more here.

Fees

This is an illustration of the basic fee structure you can expect for the program. For a full breakdown of fees download a course brochure.

Marbella

Academic ExpensesEUR
Tuition fees18,160
Learning resources and practical arts apparel385
Health and accident insurance905
Total19,450

Living ExpensesEUR
Half Board2,580
Total2,580

Turn your Diploma into a Masters

Upon successful completion of your diploma in marketing management in luxury tourism, you have the option to study a further semester focused on core hospitality business content.

This, combined with your choice of professional internship or Business Research Project, earns you a Master’s in Hospitality Management with Specialization.

Leading brands hire our students

Download a brochure

The Campus

Our Postgraduate Diploma in Marketing Management in Luxury Tourism is taught at our Marbella campus

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FAQs

What is a diploma in tourism management?

A diploma in tourism management would offer a more general curriculum related to the tourism sector.

With this Postgraduate Diploma in Marketing Management in Luxury Tourism you have a much more focused and specialized curriculum centered on the role of the marketer within the luxury tourism segment.

If luxury is your passion, and marketing is the career path you are interested in, this program delivers what you need to succeed.

What is a Marketing Management Diploma?

The Postgraduate Diploma in Marketing Management in Luxury Tourism from Les Roches is a one semester (six months) study program that will teach you the skills of marketing and management as they relate to the luxury tourism and hospitality industry.

You will study topics including customer relationship management, strategic data analytics and agile digital marketing, among others.

The program includes a business field trip and, at the end of your taught semester, you will undertake a six-month professional internship or applied project.


What are the benefits of a marketing diploma?

The key benefit of studying a marketing diploma is that you’ll acquire career-focused marketing knowledge within a condensed time frame – six months in the case of this Postgraduate Diploma.

Marketing is a highly specialized profession, especially in this digital age which has added opportunity and complexity in equal measure. This is particularly true of a highly competitive segment such as luxury tourism, where winning the customers’ hearts and minds is absolutely crucial.

What are the career opportunities in luxury tourism marketing?

This is an area of the marketing profession which is in high demand. Why? Because luxury tourism destinations do not become established by accident; they must be carefully nurtured and maintained, requiring specific skills in marketing and management.

After successfully completing this diploma you can expect to find opportunities opening up within several areas of the luxury business, including:

  • Restaurants
  • Hotels
  • Travel and tourism
  • Fashion and retail


What skills will I develop in this program?

With this program you’ll analyze the key trends in luxury, including sustainability, while also delving deeply into the role of the marketer, with a special focus on areas such as strategic data analysis, customer relationship management (CRM), and agile digital marketing.

Your skills will then develop from the theoretical to the practical, as your program closes with a choice of professional internship or applied business project.