Name: Anna Heuchenne Bauge
Graduation year: 1994
Program: Diploma in Hotel Management
Current position: Co-Owner and Managing Director, Heuchenne Bauge
A quarter of a century after graduating from Les Roches, alumna Anna Heuchenne Bauge returns to the Bluche campus to share her success story. Now Managing Director of Heuchenne Bauge, she discusses her company, the power of the network and shares her top entrepreneurial tips for starting a business.
Anna’s company provides services for both businesses and travelers on the Balearic island of Mallorca. “I graduated in 1994 and now I’m based in Mallorca where I have my own boutique hospitality consultancy company”, Anna said. “We have four different lines of business; we do hotel projects, mystery shopping and training, and we also have about 20 luxury villas that we do holiday rentals with.”
Catering for millennial travelers
Through Insider Mallorca Anna ensures her business and clients keep up with industry trends and the evolving demands of millennial travelers seeking new experiences. “We’re true passionate hoteliers, we also focus on what the guests do when they’re renting villas”, she said. Insider Mallorca provides memorable moments for travelers, including gin making, perfume experiences, guided trips, and helicopter tours.
[quote]“We create bespoke experiences locally on the island, so guests can feel like a local.”[/quote]
The power of the Les Roches network
With over 12,000 members in 130 countries, Anna believes the alumni network is one of the most important business advantages a graduate gains from Les Roches. “The strength of Les Roches is really the network that you have with you for the rest of your life”, she said. “I stay in touch with a lot of the alumni, both on a professional level but also on a personal, some of the people I met here are today some of my best friends.”
3 tips for entrepreneurs and leaders
Anna shared her three key pieces of advice for Les Roches students and alumni looking to launch a company.
- Do a proper business and market research.
- Find your niche and stick to it, but still be flexible.
- Be humble to receive advice from other people in the industry who might have tried certain things and might be able to give you feedback on their experience.”
[quote]“Humbleness, I think, is very important when it comes to being an entrepreneur.”[/quote]
“To be an entrepreneur today I think it’s very important to stay up to date with the new trends, to be quick on your feet and flexible, and definitely to be patient. A business is not built in a day, you have to be patient, you have to believe in what you are doing and really just go for it.”
Thank you to Anna for returning to Les Roches to share her success story and advice for the next generation of hospitality leaders and entrepreneurs. We wish her continued success with Heuchenne Bauge in Mallorca.
For more business advice and inspiration from Les Roches alumni, watch these videos: