10 of the best companies to work for in hospitality

If you’re looking for a hospitality career, it’s understandable you would want to work for the best in the business. Finding the top employers in the hospitality industry can increase job satisfaction, provide amazing opportunities and help accelerate your career growth and development. This makes it vital to know which are the most prestigious companies to work for in the hospitality sector.

In this article, we’ll look at some of the best companies in hospitality as well as what it means to be the best. We’ll also go over how you can prepare to approach the top companies to work for in hospitality and how making shrewd choices can boost your career.

What is the hospitality industry?

Feature/Criteria Description
Industry Definition Focus on making people feel welcome; includes hotels, resorts, restaurants, spas.
Reasons to Work in Hospitality Offers guest service satisfaction, fast-paced environment, growth opportunities, global presence.
Criteria for Top Companies Company culture, employee satisfaction, salary, benefits, growth opportunities, reputation.
Common Characteristics of Top Companies Comprehensive benefits, staff listening, training opportunities, diversity, competitive salaries.

The hospitality industry is all about making people feel welcome, comfortable and even pampered. The industry encompasses businesses such as hotels, resorts, restaurants and spas. There is a lot of crossover between the travel and tourism industry. While many people initially think of just front-of-house staff and housekeepers when thinking about jobs in hospitality, many great roles in hospitality management can
 offer exciting and rewarding careers.

Why is the hospitality industry a great place to work?

The hospitality industry can be a wonderful field to work in if you want to help guests and customers have a great experience. It’s also a fast-paced working environment with opportunities to learn and plenty of variety. There are ample avenues for growth and advancement in hospitality positions, making it an exciting career choice. You’ll also have the chance to work just about anywhere in the world thanks to a huge range of hotels and resorts in different locations.

Criteria for identifying the best companies to work for in hospitality

To identify high-paying jobs in hospitality companies and top hotel brands, it’s important to have criteria to help you evaluate them. Some of the main ones we will use for nominating the best companies to work for are:

  • Company culture
  • Employee satisfaction
  • Salary ranges
  • Employee benefits
  • Growth opportunities, including further training, promotion opportunities and networking
  • Company reputation 

You might feel some of these factors are more important to you than others. For example, you might be more focused on companies that can help with your career development in the hospitality industry than on salary, but all of these ingredients are important when it comes to deciding the top companies to work for.

What are some common characteristics of the best companies to work for in hospitality?

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Common characteristics in the top hospitality companies include:

  • Comprehensive benefits
  • Willingness to listen to staff concerns
  • Further training opportunities
  • Options for advancement within the company
  • Commitment to diversity and inclusion
  • Competitive salaries
  • Good workplace culture
  • A wide range of locations throughout the world

List of the top 10 best companies to work for in hospitality

If you’re looking for prestigious employers in the hospitality field, here is our list of top companies to work for.

Company Name Key Attributes
The Ritz-Carlton Luxury hotels in 30+ countries, competitive salaries, benefits, advancement in management roles.
Apple Leisure Group Resorts and travel in Americas and Europe, fast expansion, staff benefits.
Four Seasons Hotels and Resorts Employee focus, generous benefits, health insurance, paid leave, tuition reimbursement.
Hilton Worldwide Large chain, diverse roles, positive diversity and inclusion, good salaries.
Marriott International Global presence, robust training programs, advancement opportunities.
InterContinental Hotel Groups (IHG) 5,000+ hotels globally, employee development, competitive pay and benefits.
Accor Largest in Europe, operates in 95 countries, advancement and progression opportunities.
Wyndham Hotels & Resorts Large global chain, family-friendly culture, competitive salary and benefits.
Choice Hotels International 6,000+ properties, customer service focus, attractive salaries and benefits.
Hyatt Hotels Corporation 700 properties, employee well-being focus, sophisticated work culture.

1. The Ritz-Carlton

The Ritz-Carlton Hotel Company operates a chain of luxury hotels in more than 30 countries. They are consistently ranked as one of the top companies to work for in hospitality thanks to competitive salaries, comprehensive benefits and excellent opportunities for advancement into hotel management roles.

2. Apple Leisure Group

Apple Leisure Group focuses on resorts and packaged travel options in North and South America, Europe and the Middle East. The group is often praised for its fast expansion, which generates more options for advancement within the company. They also offer a range of benefits to their staff.

3. Four Seasons Hotels and Resorts

This is another luxury hotel chain where you could focus on hotel management or luxury brand management. Four Seasons is known to focus on employee satisfaction through generous benefits. For example, the company offers good health insurance, paid parental leave and tuition reimbursement to help their staff earn advanced hotel management degrees.

4. Hilton Worldwide

Hilton is one of the largest and most well-known hotel chains in the world. There are many career opportunities with Hilton, including managing hotels and resorts, making it a good company to learn how to manage a hotel on the job through experience and additional study. Hilton is also well-known for positive diversity and inclusion as well as offering good salaries.

5. Marriott International

Marriott has properties in more than 130 countries worldwide, so it offers many locations in which you could work. Marriott is also known for its robust training programs, which can lead to good advancement opportunities at the company.

6. InterContinental Hotel Groups (IHG)

InterContinental runs 5,000+ hotels in more than 100 countries, again giving you a lot of options for locations to work in. The company emphasizes employee development and is known for offering competitive pay and benefits to its staff.

7. Accor

Accor is headquartered in France but operates in 95 different countries. It’s the largest hotel operator in Europe, giving you plenty of options for advancement and progression.

8. Wyndham Hotels & Resorts

Wyndham is one of the largest global hotel chains, with more than 9,000 properties in their portfolio. One of the big draws for people who want to work at Wyndham is its family-friendly workplace culture as well as the competitive salary and benefits.

9. Choice Hotels International

Choice Hotels has a thriving portfolio of more than 6,000 properties, so there are plenty of options for management roles. As well as being famed for its focus on customer service, the company is also known to offer tempting salaries and benefits.

10. Hyatt Hotels Corporation

Hyatt may be a slightly smaller company, with only 700 properties, but it’s well known for its focus on employee well-being and a sophisticated view of work culture. It’s regarded as one of the top companies to work for in hospitality.

Opportunities for advancement in the hospitality industry

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If you work hard and focus on advancing your career, there are various ways you can get ahead in the hospitality industry. Whether you’re working in hotel or resort management, you can specialize in different fields such as revenue management, marketing management or operations management. There are several qualifications you can obtain to help you get into these fields. With more experience, you can open up new career options and look at becoming a hotel general manager or chain manager, overseeing all the different departments of a hotel or multiple venues.

Skills and experience needed to work in hospitality

If you want to work for a well-respected hospitality employer, you will need to build skills such as:

  • Communication
  • Problem solving
  • Analytics
  • Decision making
  • Time management
  • Team management
  • Teamwork

You’ll also need to make sure you have experience in the hospitality industry. You can either get this by working in lower-level roles in hotels and other hospitality areas or you could find a degree course that offers hospitality internships where you would get practical experience working in management roles.

Taking hospitality to the next level

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Strategies for landing a job with a top hospitality company

To aim for jobs with the top companies to work for in hospitality and the travel industry, you should think about the following:

  • Learn: study hospitality and tourism to get a respected degree that will propel you into great roles
  • Network: meet people in the hospitality industry. Develop genuine connections with people who might be able to assist you in landing sought-after jobs
  • Get experience: with practical skills in different hospitality roles, you’ll offer more value to employers
  • Research: find out as much as you can about the companies you want to work for

Choosing the right hospitality school for your ambitions

Getting the right hospitality degree means choosing the right school. You should find a school with a good reputation in the industry that partners with good hospitality companies for internships.

World-class hospitality degrees

Respected degrees from our prestigious institution not only deliver expert teaching and excellent professional placements, they are also guarantees of knowledge and competence.


The hospitality industry is enormous and there are many companies you could work for as a hotel manager, resort manager or manager of a specific department. There are different metrics to evaluate each hotel or travel management company, such as salary, opportunities for advancement and employee engagement. Selecting the right company is vital for hospitality industry job satisfaction as well as for developing your career and any of the companies we’ve listed offer tempting opportunities to grow and learn. But there is no better start to a rewarding hospitality management career than a degree from a prestigious hospitality school.

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