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AURA: Setting a New Standard for Excellence in High-End Jewelry Care
What’s it like to work in the top 10 hotels in Abu Dhabi?
As the capital city of the United Arab Emirates, Abu Dhabi stands as a beacon of luxury, attracting millions of…
What is customer experience management
What is customer experience management?
With so many acronyms and abbreviations describing different aspects of business, it can be hard to know what’s what. One…
Tips for quality assurance and standards in hospitality
Tips for quality assurance and standards in hospitality
The hospitality industry presents a unique set of challenges that make it unlike any other sector. For example, as opposed…
Traits of great leaders in hospitality industry
Traits of great leaders in hospitality industry 
Whether managing a small boutique hotel or overseeing a large international chain, managers are vital to the success of any…