Professor Rachel Germanier has more than 20 years’ experience teaching across hospitality and management subjects at Les Roches. She holds both a master’s degree and an EdD in Education from the Open University and is a Senior Fellow of the Higher Education Academy. At Les Roches, she leads undergraduate courses in Methods of Research Inquiry and supervises and co-ordinates bachelor dissertations. She is the co-ordinator for the MSc programs in Hospitality and Hotel Management. Her diverse research interests include emotional labour, professional identity, faculty experience of crises and sustainability in education.