“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” — Maya Angelou
I am a hospitality professional with over 20 years of experience in the luxury sector, specializing in management, training, and team leadership. Throughout my career, I have been driven by challenges and committed to delivering results, always with the high attention to detail that luxury service demands. I am proactive and adaptable, with a strong capacity for learning and a genuine passion for teamwork — I enjoy learning from others as much as sharing my own experience to help colleagues and students grow. Flexible, organized, and resolute, I bring both operational expertise and a people-first mindset to every role.
Master in Business Administration by EADE Universidad, Spain, 2009
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” — Maya Angelou