Anshul Garg
Associate Professor
Program BBA in Global Hospitality Management, Master of Science in Sports Management and Events, Master of Science in International Hospitality Management
Campus Abu Dhabi
Bio

Dr. Anshul Garg is an Associate Professor at Abu Dhabi Hospitality Academy – Les Roches, with over 25 years of experience in hospitality education, research, and industry.

He holds a Doctorate in Hospitality & Tourism and an MSc in Tourism from Taylor’s University, Malaysia; an MBA in Hotel Management from CSM Institute of Graduate Studies, Canada; and a Bachelor of Hotel Management from Mangalore University, India. He also holds CHE and CHIA professional certifications.

His research focuses on technology, service quality, and consumer behaviour in hospitality and tourism. He has published in SSCI, Scopus, and Web of Science-indexed journals and contributed chapters to books published by leading international publishers.

He is passionate about advancing hospitality education and research, strengthening industry engagement, and developing the next generation of hospitality professionals.

Publication
  • Xiang, L. & Garg, A. (2026). The Impact of Service Quality on Customer Satisfaction and Customer Loyalty: An Analysis of KFC Fast Food Chain Company in Inner Mongolia of China. European Journal of Tourism, Hospitality and Recreation, 16(1), 193-206 Read here. (WoS, ESCI)
  • Liao, J., & Garg, A. (2026). Agricultural Inclusive Digital Transformation: Enhancing Neurodiversity through Organizational Practices and Technology. Journal of Organizational Effectiveness: People and Performance. Read here. (WoS, ESCI, SCOPUS)
  • Yanan, J., & Garg, A. (2026). Generational Perspectives on Sustaining Health: A Study of Gen Y and Gen Z Hotel Guests’ Preventive Health Behavior in Unmanned and Traditional Hotels. International Journal of Hospitality & Tourism Administration, 1–28. Read here. (SSCI, SCOPUS)
  • Liao, J., Wang, M., & Garg, A. (2026). AI-Driven Rural Festivals: Farmers’ IP, Brand Building and Participation Mechanisms – A Comparative Study of Yunnan’s ‘Chama Festival’ and Guangxi ‘Fish Festival’. In: Sharma, S., Kumar, N., Ekiz, E.H., &  Miranda-Fernandez, K., eds. Transforming Festival Experiences with Artificial Intelligence: A Stakeholder’s Perspective, pp. 23-36. CAB International. Read here.(SCOPUS)
  • Sharma, S., Mridula, M., Tiwari, A., & Garg, A. (2026). Greening the Gateways: Cross-Border Logistics as a Catalyst for Sustainable Trade and Tourism Development. In: Frikha, M. A., eds. AI-Enabled Strategies for Sustainable Cross-Border Logistics, pp. 237-266. IGI Global Scientific Publishing. Read here. (SCOPUS)
  • Sharma, S., Jasrotia, A., Duggal, S., & Garg, A. (2026). Legal Frameworks for Sustainable Global Tourism- A Comparative Study of Regulatory Instruments and Industry Compliance. In: Aston, J., Tomer, A., Shrivastava, D. & Ghai, P., eds. Legal Frameworks for Sustainable Global Business, pp. 56-89. IGI Global Scientific Publishing. Read here. (SCOPUS)
  • Yanan, J., Garg, A., Balasubramanian, K., Yue, G., & Yuton, X. (2025). Anthropomorphism of Service Robots in the Hospitality Industry: A Conceptual Framework from Consumers’ Perspectives. In: Tyagi, P.K., Singh, A.K., Kaushik, K., & Nadda, V., eds. Business Transformation Through Digital Innovation in Service Sector. CRC Press (Taylor & Francis). Read here. https://bookshelf.vitalsource.com/reader/books/9781040406281/epubcfi/6/32[%3Bvnd.vst.idref%3Dc9]!/4 https://doi.org/10.1201/9781003485599-9. (SCOPUS)
  • Garg, A., Sangaran, G., & Huat, V.P.F. (2025). AI and Robotics Awareness: Effects on Hotel Employee Turnover. In: Kumar, J. & Arora, M., eds. The AI Metaverse Revolution: Transforming Multi-business Scenarios (Volume 1), 179-192. Emerald Publishing Limited, Leeds. Read here. (SCOPUS)
  • Kumar, V., Sharma, S., & Garg, A. (2025). Challenges and Opportunities of Ghost Kitchens With Reference to Expansions and Expectations. In: Singh, K., Kumar, S.  & M. Talukder, eds., Impact of AI and the Evolution of Future Ghost Kitchens, pp. 247-260. IGI Global Scientific Publishing. Read here.
  • Yanan, J., Garg, A., & Soeiro, J. D. (2024). Comprehensive Framework for Understanding Consumers’ Intentions of Artificial Intelligence Devices in the Hospitality Industry: A Meta-analysis. Current Issues in Tourism, 29(3), 596-614. Read here. (SSCI, SCOPUS)
  • Yanan, J., Garg, A., & Balasubramanian, K. (2024). The Role of Service Robots in Restaurant Settings: A Meta-Analytic Study on Consumer Behaviour and Intentions. International Journal of Human-Computer Interaction, 41(15), 9505-9517. Read here. (SSCI, SCOPUS)
  • Yanan, J., Garg, A., & Balasubramanian, K. (2024). An exploration of factors affecting hotel consumers’ health from an ecological systems theory perspective: A meta-analytical study. Journal of Hospitality and Tourism Management, 60, 217-227 Read here. (SSCI, SCOPUS)
  • Garg, A., Depayso, A., Tagle, S.J., Sagandoy & M., Yanan, J. (2024). Hospitality and Tourism Students’ Perception Towards Flexible Learning during Disruptive Times in Benguet, Philippines. Asia-Pacific Journal of Futures in Education and Society 3(1), 77–104. Read here.
  • Yanan, J., Garg, A., & Peihua, S. (2024). Research on Factors Influencing Hotel Consumers’ Health: A Systematic Review and Ways Forward. Sustainability, 16(5), 2099 Read here. (SSCI, SCOPUS)
  • Garg, A. (2024). Technological Innovations in the Food Service Industry. IGI-Global. Read here. (SCOPUS)
  • Singh, A., Tyagi, P., & Garg, A. (2024). Sustainable Disposal Methods of Food Wastes in Hospitality Operations. IGI-Global. Read here. (SCOPUS)